BUP Machinery OEM FAQ - Mini Skid Steers and RC Mowers Support

FREQUENTLY ASKED QUESTIONS

Comprehensive guide for global buyers and dealers. Learn about our Machinery OEM services and high-quality equipment.

🛠️ OEM & MANUFACTURING

Machinery OEM means we design and manufacture machines based on your requirements. You can order machines with your brand name, logos, colors, stickers, and customized features.

We mainly produce: Mini skid steer loaders, Electric remote-control lawn mowers, and Mini excavators. We also offer OEM services for other small construction machines and various spare parts.

Yes. You can customize: Machine color, Attachments, Logo and brand stickers, Packaging, Control system options, and Accessories like tracks, tires, bucket size. OEM customization is one of our strengths.

Generally 15–30 days, depending on quantity and customization.

Because we offer: Reliable quality, Affordable prices, Strong OEM capability, Full after-sales support, Years of export experience, and Efficient shipping solutions.

⚙️ PRODUCT & TECHNICAL

Our mini skid steers support a universal hitch plate. Available attachments include: Buckets, Forks, Augers, Trenchers, Grapples, and Brush cutters. You can order them with the machine or separately.

We use well-known engines, hydraulic pumps, and quality steel structures. All machines go through strict testing before shipping. Many customers use our machines for daily commercial work.

Yes. We provide: Engine parts, Hydraulic parts, Tracks and tires, Wear parts, and Electronic components. Dealers get long-term spare parts support.

Yes. Typical warranty: 12 months for main parts and Lifetime technical support. Dealers can receive extended warranty terms.

Yes. Mini skid steers and RC mowers are durable and easy for beginners to use, making them excellent for rental companies.

🚢 ORDER & LOGISTICS

For most machines, MOQ is 1 unit. For dealer pricing or OEM branding, we recommend 3–5 units per order.

All machines are shipped by sea. Small orders: packed in plywood boxes. Full container orders: machines are placed on steel racks, stacked in layers, and loaded efficiently. We support FOB, CIF, and door-to-door shipping.

For boxed machines, a forklift is recommended. If you order a container, unloading depends on your local logistics. We provide loading photos and dimensions for preparation.

We accept: Bank transfer (T/T), LC for large orders, and 30% deposit + balance before shipment. Secure and standard for international trade.

Yes. We guide you through: HS codes, Import documents, Customs clearance tips, Ocean freight options, and Local delivery arrangements.

🤝 BUSINESS & COOPERATION

Yes. We welcome local dealers. You can start with a small order. After your sales grow, we can offer better pricing, spare parts support, and marketing materials.

Absolutely. We provide: Online technical guidance, Photos and videos for troubleshooting, Spare parts supply, and Dealer-level support after your business grows.

Yes, you are welcome to visit anytime. We can arrange airport pickup, hotel booking, and a full factory tour.

Send us your requirements: Machine model, Attachments needed, Quantity, and Destination port. We reply within 24 hours with a full quotation.

Just contact us: Email: hybridmachinery@gmail.com | WhatsApp: +86 15810701565 | Website inquiry form. We will guide you step by step.

Still Have Questions?

Our engineering team provides 24/7 technical support for our global partners.

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